​Personal data protection policy

3. Purposes of processing

Your Data are processed for specific purposes, which vary depending on the nature of your relationship with hub.brussels.

Primarily, hub.brussels processes your Data in order to fulfil its public interest missions under the Order of 18 May 2017 founding the Brussels Business Support Agency, and to offer you services on this basis.

These public interest missions are as follows:

• All individual and collective public service advisory and support activities, both those aimed at Brussels-based companies and businesses with a view to aiding their development, and those aimed at foreign companies and businesses with a view to promoting investment in the Region. hub.brussels may also undertake operations contributing directly or indirectly to the fulfilment of this purpose.
• hub.brussels is responsible for the following public sector missions:
  • To guide and support economic projects in Brussels and their leaders, providing the tools to ensure their success in the Brussels-Capital region and overseas;
  • To identify, generate, instigate and attract new economic, technological and investment opportunities, both in the Region and overseas;
  • To assist the public authorities in creating and implementing a proactive economic policy and to foster a stimulating entrepreneurial ecosystem, in particular through marketing initiatives in the Region and overseas.
• In addition to these missions, hub.brussels:
  • Provides an appropriate operational framework, within which the “one-stop” information and guidance service (known as “1819”) is able to fulfil its purpose of educating, informing and guiding entrepreneurs in the Region;
  • Coordinates the Region’s network of Economic and Commercial Attachés;
  • Provides the secretariat for the Economic Coordination Council and coordinates its working groups, as described by the Brussels-Capital Region Government decree of 28 November 2002 on the creation of the Economic Coordination Council.
• On a reasoned proposal by the Minister, the following public service missions are also entrusted exclusively to hub.brussels:
  1° completion of exploratory studies aimed at identifying new programmes and projects, within an economic and business policy context.
  2° provision of expertise and assessment of programmes and projects, within an economic and business policy context.
• In addition to the public service missions assigned, hub.brussels may take any actions, or engage in any activity entrusted to it by any international institution or legal entity under Belgian or overseas law that contributes directly or indirectly to its corporate purpose, provided that these are compatible with its assigned missions and comply with competition regulation.
• hub.brussels may undertake missions on behalf of third parties, provided that they fulfil the following three conditions:
  • these missions must be compatible with the public service missions of hub.brussels, as set forth above;
  • these missions must not compromise the high quality standards required of hub.brussels missions;
  • these missions must be part of a Government-approved regional or sector-specific strategy.

In order to enable us to complete these public interest missions, we will process your Data for the following purposes:

• In order to respond to any inquiries that you make by email, post, telephone or during a conversation with one of our agents;
• To send you emails with information regarding the public services we offer, which may be of interest to you;
• To send you emails inviting you to events promoting both the development of Brussels-based businesses and companies, and the development of overseas business and companies with a view to encouraging them to invest in the Region;
• To send you marketing emails as part of our public interest mission;
• To manage your participation in competitions organised by hub.brussels and contact you if you win. It is also in our legitimate interest to process these Data in order to combat fraudulent competition entries. For competitions held on Facebook, you are free to choose which data you wish to share via the hub.brussels Facebook page;
• To conduct satisfaction surveys;
• To use cookies on our websites;
• To use social networks (Facebook, Twitter, etc.) to provide you with information. The general terms and conditions of social network operators apply. By using these services, you accept these conditions.

hub.brussels also processes your Data in order to fulfil any contracts that they may have entered into with you, or for legitimate purposes such as producing statistics or combatting fraud.