Are you experiencing difficulties with your business credit or your credit provider? We provide free and confidential support to renew dialogue and promote an amiable relationship between the parties.

How can our team help you resolve your dispute with your credit provider?

We provide support in one or two steps, depending on your needs:

  1. review of your request with an analysis and personalised support phase
  2. contact with the various parties to encourage dialogue, if necessary

What are the conditions for benefiting from our mediator’s services?

To benefit from our mediator’s services, you must have:

  • a business, registered office or economic activity in the Brussels-Capital Region
  • a valid company number
  • a dispute related to business credit

Important: our mediator’s services are entirely confidential. They are neutral and impartial. Mediation is voluntary and for credit issues only. The mediator is under no obligation to achieve a specific result.

Get help to mediate your bank credit: contact us!

Our credit mediator is available for meetings by appointment every business day between 9:00 am and 5:00 pm.

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We place an extremely important value on the confidentiality and security of your personal data. The personal data protection policy from informs you about how we process your data and about your rights.

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