Are you experiencing difficulties with your business credit or your credit provider? We provide free and confidential support to renew dialogue and promote an amiable relationship between the parties.

How can our team help you resolve your dispute with your credit provider?

We provide support in one or two steps, depending on your needs:

  1. review of your request with an analysis and personalised support phase
  2. contact with the various parties to encourage dialogue, if necessary

What are the conditions for benefiting from our mediator’s services?

To benefit from our mediator’s services, you must have:

  • a business, registered office or economic activity in the Brussels-Capital Region
  • a valid company number
  • a dispute related to business credit

Important: our mediator’s services are entirely confidential. They are neutral and impartial. Mediation is voluntary and for credit issues only. The mediator is under no obligation to achieve a specific result.

Get help to mediate your bank credit: contact us!

Our credit mediator is available for meetings by appointment every business day between 9:00 am and 5:00 pm.

Fields marked with * are required.

We place an extremely important value on the confidentiality and security of your personal data. The personal data protection policy from informs you about how we process your data and about your rights.

Do you want to develop your business? Why not start exporting? Take your products and services to new markets in Europe and the rest of the world with!

You had to shut down because of the covid-19 crisis? You are facing financial difficulties or legal disputes? Our experts are here to help you.

Het team van Area Managers en handelsattachés van staat voor je klaar met export-ondersteuning, om je al je exportplannen te laten slagen!

Find out about the cluster, the gateway for hospitality entrepreneurs in Brussels and beyond!

Give your company the exposure it deserves by joining on collective exhibition stands.

Would you like to discover new markets? Meet Belgian or foreign prospects in your sector of activity? Take part in our international economic missions!