hub.brussels Redirect your customer focus in 60 minutes
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Redirect your customer focus in 60 minutes

Do you operate a retail business or a horeca establishment in Brussels? Do you want to revitalise your current customer base and attract new customers? Find out how to reinvent yourself in your target’s eyes in 60 minutes!

Are your regular customers are no longer coming to you? Do you want to attract a different kind of customer? How can you reach this new target? With what products? Sold how? The answer in 60 minutes.

Attract new customers in just 60 minutes!

The goal of this coaching session is to revitalise your customer base and make your customers want to visit on a regular basis by creating appeal and a welcoming atmosphere. They’ll become your brand’s best ambassadors.

By the end of the hour-long coaching session, you’ll be able to:

  • develop a strategic plan to conquer new markets
  • target, segment, attract, encourage and recruit customers and ensure their loyalty 

Specialists in marketing strategy (horeca)

Hospitality consultant

Virginie Torra

Hospitality consultant

Thanks to her dual training as a sales representative and chef, Virginie Torra has become an expert in product development and all related areas. She is solutions-oriented and enjoys both advising and training and has the skills to provide both services. Her customers are self-employed restaurant owners and Belgian and international chains.

Distribution and retail expert

Tony Hamadouche

Distribution and retail expert

Tony Hamadouche has a degree in Marketing & Retail. He spent the first part of his career in the distribution and retail sales sector on both the brand and distributor sides.

He founded Retail Expertise and has been assisting retailers of all sizes and in every sector for the past 10 years to develop their concept and strategy and to improve their retail performance.

Business, marketing and communication specialist

Greg Malcause

Business, marketing and communication specialist

Greg Malcause provides audit and business, marketing and communication consulting services.

He shares his time between launching his own entrepreneurial projects (notably in hospitality) and coaching other project leaders.

His approach targets both players who are just getting started and those who already have a business and want to give it a boost.

Specialists in marketing strategy (horeca)

Marketing specialists

Martine Constant Consulting Group

Marketing specialists

Martine Constant Consulting Group was created in 1995. Since then, the company has built up peerless experience in direct marketing, relational telemarketing, and reception and service quality audits. Adaptability, flexibility, and reactivity are the key concepts governing the way that we tackle your needs. On one key objective: to get your business and all of your people on the road to excellence!

Emergency support

Do you have other, more urgent, needs than this? A regional team with diverse expertise has been established to provide Brussels entrepreneurs affected by the COVID-19 crisis with a quick and effective response and to help them recover. Loan mediation, financial and legal advice and psychological coaching… Get help from our specialists!

About speed coaching

Given the measures announced for retail outlets and hospitality establishments in Brussels, hub.brussels has set up a series of coaching sessions to quickly meet the needs of these two sectors, explore options and expand horizons.

More speed coaching sessions:

This coaching will allow you to review/transform your concept and validate your idea, its feasibility and potential profitability with an .e coach.