Maintain customer relationships online in 60 minutes
Do you operate a retail business or a hospitality establishment? Do you want to get your target audience’s attention now? Attend our “customer relations” coaching session and get back in touch with your customers with the help our experts.
What new habits have your target audience and customers developed over weeks of closure? You have to generate traffic: you need to become visible again, remind your customers that you exist and build on their good feelings about your business. How? The answer in 60 minutes.
Strengthen you bonds with your customers in just 60 minutes.
By the end of the hour-long coaching session, you’ll be able to:
- Prepare a recovery plan based on the right channels
- Find ways to encourage your customers come to your shop
How can you benefit from this coaching?
A diagnostic of your business must be done to ensure that the coaching will meet your needs. Our Retail Team will then meet you by telephone within 24 hours to go into further detail and suggest a list of coaching sessions best suited to your situation.
Digital communication specialists
Greg MalcauseBusiness, marketing and communication specialist
Greg Malcause provides audit and business, marketing and communication services.
He shares his time between launching his own entrepreneurial projects (notably in hospitality) and coaching other project leaders.
His approach targets both players who are just getting started and those who already have a business and want to give it a boost.
Jessica NielsenCommunication specialist
Jessica Nielsen is a press communication specialist at All Colors of Communication and has been working in the field of communication for almost 7 years. Her hobby? Juggling words and telling stories. Her goal? To teach her clients how to harness the power of press relations!
Gauthier De JongheCreative strategist
Co-founder of the Plan B communication agency and with 20 years of brand strategy and advertising experience, Gauthier De Jonghe will help you analyse your targets, the category codes and your message and assist you with concept creation, media strategy and deployment.
What are the requirements to benefit from this service?
In order to prepare for the meeting, if you can:
- List all of the ideas you’ve already thought about or implemented
- Think about theprofile of your customers
Do you have other, more urgent, needs than this? A regional team with diverse expertise has been established to provide Brussels entrepreneurs affected by the COVID-19 crisis with a quick and effective response and to help them recover. Loan mediation, financial and legal advice and psychological coaching… Get help from our specialists!
About speed coaching
Given the measures announced for retail outlets and hospitality establishments in Brussels, hub.brussels has set up a series of coaching sessions to quickly meet the needs of these two sectors, explore options and expand horizons.